Shipping and Delivery Policy for "GetXgold" Free Gold Earning Loyalty Program


Effective Date: 02 JULY 2023

Thank you for participating in the "GetXgold" Free Gold Earning Loyalty Program ("Program"). This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of loyalty cards, digital gold, and physical gold rewards under the Program. By enrolling and participating in the Program, you agree to abide by this policy.

1.Loyalty Card Distribution:

1.1 Participants in the "GetXgold" Loyalty Program will receive their loyalty cards from authorized participant shops.

1.2 The loyalty cards are provided free of charge and contain 20 mg of digital gold, which can be credited to your wallet upon successful registration and completion of your first qualified purchase.

1.3 The loyalty card serves as proof of participation in the Program and includes instructions for registering and claiming your digital gold and physical gold rewards.

2. Digital Gold Credit:

2.1 To receive the 20 mg of digital gold included with the loyalty card, you must register for the "GetXgold" Loyalty Program and make your first qualified purchase as specified in the Program's terms and conditions.

2.2 Once you meet the eligibility criteria, the 20 mg of digital gold will be credited to your "GetXgold" wallet.

3. Physical Gold Redemption:

3.1 After accumulating 0.5 gm of digital gold in your "GetXgold" wallet, you are eligible to redeem it for physical gold.

3.2 To redeem your digital gold for physical gold, log in to your "GetXgold" account and initiate the redemption process. Follow the instructions provided on the website or app.

3.3 Once the redemption is confirmed, your physical gold reward will be processed and dispatched to your registered address through a reputable courier service.

4. Shipping and Delivery Timeframes:

4.1 Upon initiating the redemption of your digital gold for physical gold, please allow for a processing time of 7 business days.

4.2 The physical gold reward will be dispatched within 7 business days of the redemption confirmation.

4.3 The estimated delivery timeframe for the physical gold to reach your registered address is between 15 to 30 days from the date of dispatch.

5. Tracking and Communication:

5.1 You will receive a tracking number and relevant courier information once your physical gold has been dispatched.

5.2 We will provide regular updates regarding the status of your shipment via email or SMS.

6. Contact Information:

If you have any questions, concerns, or require assistance regarding the Shipping and Delivery Policy for the "GetXgold" Free Gold Earning Loyalty Program, please contact our customer support:

Phone: +91 9995888765

Email: info@getxgold.com

Website: getxgold.com

7. Governing Terms:

This Shipping and Delivery Policy is subject to the terms and conditions outlined in the "GetXgold" Loyalty Program Terms of Service.

By participating in the "GetXgold" Free Gold Earning Loyalty Program, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Shipping and Delivery Policy.

TMR Fidelity Fussions LLP

XIII/410, TMR Complex ,Pathanadu, Kangazha P.O, Kottayam -686541

+91 9995888765